It is critical for a Dealership to master the art of the phone. By focusing on effective phone communication, car dealerships can enhance customer engagement, build trust, and increase the likelihood of customers visiting the dealership and, ultimately, making a purchase.

AVAILABLE DATES

Available Dates
 
October
October 1 - October 2   SOLD
October 3 - October 4   SOLD
October 8 - October 9   SOLD
October 10 - October 11   SOLD
October 15 - October 16   SOLD
October 17 - October 18   AVAILABLE
October 22 - October 23   AVAILABLE
October 24 - October 25   AVAILABLE
 
November
November 5 - November 6   SOLD
November 7 - November 8   AVAILABLE
November 12 - November 13   AVAILABLE
November 14 - November 15   SOLD
November 19 - November 20   SOLD
November 21 - November 22   AVAILABLE
November 26 - November 27   SOLD
 
December
December 3 - December 4   AVAILABLE
December 5 - December 6   SOLD
December 10 - December 11   AVAILABLE
December 12 - December 13   AVAILABLE
December 17 - December 18   SOLD
December 19 - December 20   SOLD

BAD CALL

GOOD CALL

WHICH ONE ARE YOU?

GOOGLE REVIEWS

A MESSAGE FROM DAVID

 
 
 
 

FAQ'S

GENERAL

Our Corporate Offices are in Melbourne, FL

Sales, Fixed Ops, F&I, BDC and Management

All Trainers are DLA Certified and have extensive knowledge and management background in the automotive industry and in specific areas.

We offer both one-time and ongoing training solutions.

DLA Trainers are your dedicated Performance Partners with regular engagement and access both daily and weekly.

Phone Ups / Prospecting / Follow-Up

Yes, our training is for both Salespeople and BDC Reps

Yes and no, we do not have pre-designed scripts, we believe in training your staff to manage the calls without the need for a script. Organic conversation is much better than a script. However, while we are at the Dealership, we do work with the team to develop and customize defined bullet points for what to say during the conversation.

Each dealership has its own unique needs, DLA trainers will help you find the best solution for your dealership.

Yes, we work with your sales team to customize a process for selling cars in service. This will typically yield an additional 10-12 cars per month.