It is critical for a Dealership to master the art of the phone. By focusing on effective phone communication, car dealerships can enhance customer engagement, build trust, and increase the likelihood of customers visiting the dealership and, ultimately, making a purchase.

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AVAILABLE DATES

Available Dates
 
March
March 5 - March 6   SOLD
March 7 - March 8   SOLD
March 12 - March 13   SOLD
March 14 - March 15   SOLD
March 19 - March 20   SOLD
March 21 - March 22   SOLD
March 26 - March 27   SOLD
March 28 - March 29   SOLD
 
April
April 2 - April 3   AVAILABLE
April 4 - April 5   AVAILABLE
April 8 - April 9   AVAILABLE
April 10 - April 11   AVAILABLE
April 15 - April 16   AVAILABLE
April 17 - April 18   AVAILABLE
April 23 - April 24   SOLD
April 25 - April 26   SOLD
 
May
May 1 - May 2   AVAILABLE
May 6 - May 7   AVAILABLE
May 8 - May 9   AVAILABLE
May 13 - May 14   AVAILABLE
May 15 - May 16   AVAILABLE
May 21 - May 22   SOLD
May 23 - May 24   AVAILABLE
May 28 - May 29   SOLD
 
 
 
 

FAQ'S

GENERAL

Our Corporate Offices are in Melbourne, FL

Sales, Fixed Ops, F&I, BDC and Management

All Trainers are DLA Certified and have extensive knowledge and management background in the automotive industry and in specific areas.

We offer both one-time and ongoing training solutions.

DLA Trainers are your dedicated Performance Partners with regular engagement and access both daily and weekly.

Phone Ups / Prospecting / Follow-Up

Yes, our training is for both Salespeople and BDC Reps

Yes and no, we do not have pre-designed scripts, we believe in training your staff to manage the calls without the need for a script. Organic conversation is much better than a script. However, while we are at the Dealership, we do work with the team to develop and customize defined bullet points for what to say during the conversation.

Each dealership has its own unique needs, DLA trainers will help you find the best solution for your dealership.

Yes, we work with your sales team to customize a process for selling cars in service. This will typically yield an additional 10-12 cars per month.