DLA’s In-Dealership training is invaluable when it comes to maximizing your dealership's results!

  • Sales
  • Negotiations/Objections
  • Phone-Ups
  • Selling Cars in Service
  • F&I
  • BDC
  • Fixed Ops

AVAILABLE DATES

Available Dates
 
October
October 1 - October 2   SOLD
October 3 - October 4   SOLD
October 8 - October 9   SOLD
October 10 - October 11   SOLD
October 15 - October 16   SOLD
October 17 - October 18   AVAILABLE
October 22 - October 23   AVAILABLE
October 24 - October 25   AVAILABLE
 
November
November 5 - November 6   SOLD
November 7 - November 8   AVAILABLE
November 12 - November 13   AVAILABLE
November 14 - November 15   SOLD
November 19 - November 20   SOLD
November 21 - November 22   AVAILABLE
November 26 - November 27   SOLD
 
December
December 3 - December 4   AVAILABLE
December 5 - December 6   SOLD
December 10 - December 11   AVAILABLE
December 12 - December 13   AVAILABLE
December 17 - December 18   SOLD
December 19 - December 20   SOLD

A MESSAGE FROM DAVID

TOPICS

Sales Presentations

Automotive sales success relies on effective communication, having a strong sales presentation and the ability to negotiate. This program is essential for both new hires and seasoned salespeople who want to see an immediate improvement in both sales and gross.

AGENDA

Objections

When a customer objects they simply have a concern that causes hesitation. Knowing what objections to expect and how to handle them is the difference in continuing or delaying the process. This program demonstrates how to overcome any objection and get you closer to the sale.

AGENDA

Phone Ups

To effectively handle the customer’s first point of contact with the dealership, it is important to understand why the phone is so important and how to use it to create more traffic. This program is a must for mastering the phone and learning how to convert these leads into customers who show and buy.

AGENDA

Prospecting & Follow-Up

Because of the price alone, automotive sales prospecting can be difficult. Knowing exactly what it means to prospect, and the types of prospecting will turn your efforts into leads. This program will help you discover how to generate more leads and sell more cars.

AGENDA

Selling Cars In Service

It takes dedication and persistence to sell cars in service. You must have an attitude for success and have a strong action plan. This is a unique program that shows you how to easily sell more cars to customers who bring their cars in for service.

AGENDA

Negotiations

Negotiating is a fundamental skill in cars sales and to get a positive outcome during this stage it is critical to understand the customers way of thinking. This program is necessary in helping your staff become effective negotiators in today’s market.

AGENDA

CUSTOMER TESTIMONIALS

CUSTOMER TESTIMONIALS

What People Say

 
 

GOOGLE REVIEWS

FAQ'S

GENERAL

Our Corporate Offices are in Melbourne, FL

Sales, Fixed Ops, F&I, BDC and Management

All Trainers are DLA Certified and have extensive knowledge and management background in the automotive industry and in specific areas.

We offer both one-time and ongoing training solutions.

DLA Trainers are your dedicated Performance Partners with regular engagement and access both daily and weekly.

Sales

Our Trainers will work within the parameters of your existing sales process. Concepts will be introduced to enhance your existing process, as well as ideas will be shared with Management ONLY of some different process to review.

Half the day will be classroom training in a group environment. The other half of the day will be individual coaching and role playing.

Extremely involved. Effective training includes the entire Management team to allow for concept development, ongoing training and continued support.

Yes, F&I will be included in this training. Our average Dealership realizes an increase of $500 - $750 per retail unit.

Yes, our Trainers are familiar with all of the different Dealership CRM’s.