DAVID LEWIS & ASSOCIATES IN-DEALERSHIP TRAINING

David Lewis and Associates dominates the Automotive Industry for In-Dealership Training!

  • Sales
  • Negotiations/Objections
  • Phone-Ups
  • Selling Cars in Service
  • F&I
  • BDC
  • Fixed Ops
 
 
 
 
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TOPICS

FIXED OPS

Not being grounded in the basics of selling service is detrimental to the service department’s bottom line. This program prepares your team to offer exceptional customer service while increasing your sales opportunities.

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SALES/NEGOTIATIONS/OBJECTIONS

Automotive sales success relies on effective communication, having a strong sales presentation and the ability to negotiate to get a positive outcome while overcoming any objection to get you closer to the sale. This program is essential for both new hires and seasoned salespeople who want to see an immediate improvement in both sales and gross.

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PHONE UPS

To effectively handle the customer’s first point of contact with the dealership, it is important to understand why the phone is so important and how to use it to create more traffic. This program is a must for mastering the phone and learning how to convert these leads into customers who show and bu

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Sales BDC

Whether you have a BDC Department or your sales staff handles your internet leads, without the proper training you lose leads daily. This program will provide the most effective tools and processes to convert your internet leads into appointments.

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F&I

Business managers must continue to improve on their skills to become exceptionally profitable. This program ensures your F&I office is efficient, productive and your finance manager is maximizing on every opportunity, every time.

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SELLING CARS IN SERVICE

It takes dedication and persistence to sell cars in service. You must have an attitude for success and have a strong action plan. This is a unique program that shows you how to easily sell more cars to customers who bring their cars in for service.

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CUSTOMER TESTIMONIALS

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CUSTOMER TESTIMONIALS

What People Say

"DLA training is fantastic! It is professional and informative. This was the foundation I needed!"

Franklin Brickhouse

Chesapeake, VA

"I highly recommend listening to what these guys have to say, You can't replicate experience and knowledge, DLA gives you the keys to succeed."

Cameron Branco

Falls River, MA

"Good company to work with to help you develop your skills. Great to work with!"

Jose Robaina

Lancaster, PA

"38 years in the business and you think you've got it figured out. Then DLA shows up. Unlike other training companies, DLA’s approach is spot on. DLA’s "Show me what you got and let’s see what we can do with that" is easily received and appreciated. The processes DLA helped us incorporate have meant real $$$ to our bottom line. Look forward to every visit because a positive result will soon follow."

Randy Hurst

Lebanon, OH

"Our dealership started working with David Lewis and Associates several months ago and we couldn't be happier with the help we have been given. Each visit we move further towards our goals of being more efficient and successful. DLA is full of knowledge and experience."

Chase Rutland

Brookhaven, MS

"One of our best decisions was bringing DLA in!"

Jesse Holovacko

NYC

 
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