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Sales BDC - DLA BDC Steps


$28/ Free for Members

A high-performing BDC is critical for every dealer who wants to be at the top of their sales potential. In a perfect world every BDC would operate with precision successfully reaching every goal each month. Incoming calls would always be handled quickly and efficiently, and outbound lead generation would consistently produce results. If this does not sound like your BDC department, then this course is for you. You will learn the DLA BDC Steps designed to streamline your efforts with a pronounced increase in productivity. You will learn how to identify the most important key performance indicators (KPI's) and how to use this information to capitalize on every opportunity. While there are many different types of BDC models, we will discuss the one common thread they all must have to be successful.

  • AVAILABILITY: LIMITED AVAILABILLITY
  • COURSE CODE: QDC045
Available Dates:
NUMBER ATTENDEES:

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