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How to Handle a Service Comeback


$28/ Free for Members

Understanding the unique opportunity that lies in a comeback customer is a critical skill. This course outlines a step-by-step process to turn this potential disaster into a potential customer for life. Eliminating the defensive posture that most Service Department Employees adopt in the face of a comeback customer is just the first step. (Management Focused)

  • AVAILABILITY: LIMITED AVAILABILLITY
  • COURSE CODE: OUC148
Available Dates:
NUMBER ATTENDEES:

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