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Having the Customer Join you on the Trade Appraisal


$28/ Free for Members

91% of salespeople surveyed said they perform a "silent walk-around" when doing the trade appraisal. This technique requires the presence of both the customer and the salesperson during this process and its pros and cons. We include powerful techniques to make this scenario work in your favor. You will learn how to significantly increase customer satisfaction and dealership transparency during the appraisal. You will discover the power of reverse psychology and how to use it to catch the customer pleasantly off-guard. The result will be less trade objections and an increase in acquired trades resulting in more income for everyone.

  • AVAILABILITY: LIMITED AVAILABILLITY
  • COURSE CODE: OBJ040
Available Dates:
NUMBER ATTENDEES:

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