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Sales BDC: 3.5 Hours

$145.00 / Free for Members

A 3.5 hour course on effective Lead Generation ideas and concepts. We will review structured concepts for ongoing sold and unsold Customer follow-up that generate shows. Time will be spent developing personalized thought tracks for both inbound and outbound calls, emails, and online chats. Role playing and critiquing common phone call and email scenarios will be a focal point of the program. This course will demonstrate the importance of understanding how to create valuable contacts and ensure that your Dealership will be the one to attract the Customer for a visit. This course is a must for anyone directly or indirectly involved with an internet or BDC Department.

Who Should Attend: Sales Managers, BDC Managers, BDC Staff

  • COURSE CODE: L31568700F1
Available Dates: